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Job Information

Geisinger Medical Center Telephone Operator in Danville, Pennsylvania

Join us on Thursday 11/21 from 10am-1pm at PA CareerLink® Bloomsburg office to talk direclty with a Geisinger Recruiter about this opportunity!!

 

Job Summary

Receives, screens and disperses incoming calls, places outgoing calls, and responds to emergencies, alarms and traumas. Provide answering services. Makes overhead announcements and coordinates with security dispatch.

 

These roles include weekend and holiday rotations.

Three open positions / shifts available:

                One full time is day/evening rotation -- rotating shifts between the hours of 7am and 11pm

                Two part time are rotations among all shifts   1st, 2nd, and 3rd shifts

 

Job Description:

  • Serves as the primary point of access to the health system for all inbound calls.
  • Screens callers to determine the appropriate person or department to be contacted.
  • Places outgoing calls, as prescribed.
  • Operates paging system to locate physicians and other hospital personnel.
  • Prepares morning wake-up list and provides a telephone awakening service for physicians.
  • Provides information, including patient room numbers and directions to hospital areas.
  • Maintains location log of various personnel, physicians, technicians, etc.
  • Maintains the accuracy of information housed in the internal on-line directory.

     

Skills required:

  • Communication
  • Clerical
  • Teamwork
  • Computer Literacy

     

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

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