Tech Administrator

Renewal by Andersen - Cranford, NJ

About Us:

At Renewal by Andersen, we are proud to be the custom division of Andersen Windows, the world’s largest and most recognized brand for exclusive window and door systems. Established in 1903, we are committed to transforming the window and door replacement experience for homeowners by offering exceptional products and services.

Job Summary:

We are seeking a detail-oriented and proactive administrative professional to support our window and door measure technician team. This role is integral in ensuring that all paperwork is accurate, work orders are processed efficiently, and reports are generated to assist in optimizing our operations. The ideal candidate will have a strong administrative background, excellent organizational skills, and a keen eye for detail.

Key Responsibilities:

• Assist the window and door measure technician team by reviewing and maintaining accurate paperwork related to measures, installation, and customer preferences.

• Process work orders efficiently, ensuring all information is entered correctly into the company’s database.

• Generate regular and ad-hoc reports using company data to monitor technician performance, work order status, and customer feedback.

• Collaborate with the technician team to ensure that all documentation is complete and up to date, facilitating a smooth workflow.

• Communicate with customers, technicians, and other internal departments to resolve any issues regarding orders and measurements.

• Maintain organized records and files, ensuring compliance with company policies and procedures.

Qualifications:

• High School Diploma or equivalent.

• Proven experience in an administrative role, preferably in the construction, manufacturing, or home improvement industry.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with database management.

• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.

• Exceptional attention to detail and accuracy in data entry and paperwork.

• Excellent written and verbal communication skills.

• Ability to work collaboratively in a team environment while also being comfortable taking initiative.

• Experience with report generation and data analysis is a plus.

What We Offer:

• Competitive pay range of $23-$24/hourly with bonus potential!

• Comprehensive benefits package, including medical, dental, vision, and life insurance.

• 401(K) with company match to help you secure your future.

• Exciting employee perks discount program and a student loan repayment plan to support your financial goals.

• Paid time off, paid holidays, and even floating holidays for those special occasions!

Schedule & Location:

• Monday-Friday, 8:00am-4:30pm, overtime as needed.

• Onsite in Cranford, NJ.

If you’re ready to take your administrative, high attention to detail skills to the next level and be part of a passionate team dedicated to excellence, apply today! Your exceptional organizational talents are just what we need to help us create a better window and door replacement experience for our customers.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

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