Job Information
The Salvation Army Shelter Case Manager in Buffalo, New York
Overview
Seeking a Full Time Shelter Case Manager to join our Buffalo Area Services Team
Our Full Time opportunities offer:
Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time
Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
Company Paid Basic Term Life Insurance for Employee
Long Term Disability Insurance
Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
Flexible Spending Account
Eligibility for Federal Student Loan Forgiveness Program
Tax Deferred Annuity (403B)
Christmas Bonus
SCOPE AND PURPOSE OF POSITION:
To provide assistance to single women or families who demonstrate that they are currently homeless and have no safe appropriate housing available to them. Situations may include but not limited to domestic violence situations, evictions, and families who are doubled-up and cannot continue to reside together. The Emergency Shelter Residential Services operates twenty-four hours, seven days a week and provides families with basic needs and assistance with apartment searches, etc.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Possess a working knowledge of BASE-NET (Service Point)
Enter data relevant to client services and statistical analysis required by HUD
Complete electronic billing and statistical reports in a timely manner
Attend on-going trainings and informational meetings in conjunction the Homeless Alliance of Western New York
Attend trainings and other staff development activities as appropriate to develop professional skills
Work closely with The Department of Social Services
Complete phone and in-person intakes
Provide social services advocacy for shelter residents
Engage in case conferences and case reviews
Make reports to Child Protection when warranted
Retain up-to-date case files and progress notes
Review all client files to insure accuracy and completeness
Update and create new client forms as necessary
Dead file closed cases, write summary cards and exit from Service Point
Meet with clients regularly to work on treatment goals, counseling referrals, client progress with apartment searches and to assist them as necessary
Monitor client compliance with taking prescribed medication
Write reports to the Department of Social Services, court or other community agencies as necessary
Participate in court proceedings as required.
Maintain working relationships with peers in participating in collaborative efforts
Engage in community and presentations, if necessary
Maintain client safety and security including assistance with emergency evacuation and other special needs including crisis situations
When warranted, handle the drop-off and pick-up of program mail, copying and faxing information
Perform miscellaneous clerical duties.
Assist with task necessary to maintain the day-to-day operation of the program
Participate in all other duties and activities as required or assigned
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.
Qualifications
SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:
Develop positive professional relationships with clients, community, and human service providers
Demonstrate excellent written and verbal communication skills
Excellent public-speaking skills
Exhibit excellent organizational and time management skills
Professionally and ethically represent The Salvation Army and its mission to clients, funding sources and the community
Provide service in a culturally competent manner
Bilingual and bicultural in Spanish and English a plus
Computer skills to include Microsoft Word/Excel
Valid driver’s license that meets The Salvation Army insurance requirements
Must have working/insured vehicle
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job LocationsUS-NY-Buffalo
Job ID 2024-12503
Category Social Services
Compensation Total compensation exceeds the stated hourly rate
Compensation Min USD $21.61/Hr.
Compensation Max USD $21.61/Hr.
Type Regular Full-Time