Company :

Highmark Inc.

Job Description :

JOB SUMMARY

This job provides leadership, support and vision to the Organization to achieve and/or exceed the sales goals for the Organization’s organized labor client base by facilitating and maintaining working relationships with NY accounts and is responsible for relationship management with organized labor, local and state government officials, and business and community leaders.

The incumbent facilitates successful labor management negotiations in the health care arena and promotes the Organization’s products, values, services, and commitment to labor as well as non-union environment and assists the Organization’s senior executives and client managers in new sales and retention of existing Enterprise business.

The incumbent actively participates on local labor advisory/labor management councils and assists in resolving problem situations related to contract negotiations for both union and non-union concerns regarding various health care issues and cost sharing alternatives. Prepares and conducts presentations and informational seminars for union and non-union leadership and utilizes consultative selling techniques to provide recommendations for best business course of action.

The incumbent educates organized labor leaders and members on Health Care Reform program details, product options, health care cost drivers and recommends health & wellness programs and product design to produce more efficient benefit plan performance by conducting bi-annual Labor Advisory Meetings to promote education and support the Organization's Enterprise strategies.

The incumbent works with Government Affairs to facilitate programs and strategies to support the Enterprise government relations objectives and assist in development and execution of Enterprise political strategies and with Community Affairs to positively position the Organization to be a leader in local workforce development initiatives and organized labor-sponsored charity functions.

ESSENTIAL RESPONSIBILITIES

• Communicate effectively through written and verbal communication with external clients (union leadership, administrators, politicians, government officials, community leaders, etc.) and internal clients (sales management, sales executives, client managers, Government Affairs, Public Relations, Community Affairs, etc.).

• Initiate, facilitate, and support relationships with external clients (government officials, business leaders, organized labor, administrators, union leadership, labor councils and politicians) and internal clients (sales executives and client managers, Regional Accounts, Small Group and Sr. Products).

• Provide consultative selling, recommendations, and problem resolution to influence the close of the sale/renewal.

• Work closely with the Organization’s Government Affairs, Community Affairs, and Facilities Management departments to gain/maintain organized labor’s support for the Organization’s strategies.

• Work with the Organization’s diversified businesses to help promote their services to labor clients.

• Facilitate successful labor management negotiations in the health care arena and promote the Organization’s products, values, services, and commitment to union business and non-union business.

• Provide consultative solutions to the labor/business community through meetings, presentations, and informational seminars.

• Educate the labor/business community on cost drivers, Organization values, and risk management.

• Bridge the gap of external clients and internal clients, through the use of business functions, labor meetings, and entertainment, to expand and enhance the business relationship in order to provide results for the Organization and its client base.

• Other duties as assigned or requested.

QUALIFICATIONS

Required

• Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree

• 5 years’ experience in Labor Relations

Preferred

• None

Skills

• Advanced conflict management, negotiation and presentation skills

• Demonstrated knowledge of organized labor market

• Demonstrated knowledge of health care industry and all Organization products and services

• Demonstrated ability to collaborate and organize Enterprise resources to achieve strategic results

• Possess excellent verbal, written, and interpersonal skills.

• Ability to exercise mature judgment and tact

• Demonstrate analytical, problem-solving, organizational, and management skills

• Effective leadership and strategic thinking

• Ability to work both independently and as part of a team and to build and maintain internal and external partnerships

SCOPE OF RESPONSIBILITY

Does this role supervise/manage other employees?

No

WORK ENVIRONMENT

Is Travel Required?

Yes

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$78,900.00

Pay Range Maximum:

$146,000.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J247375