Job Information
Spectrum Health and Human Services Office Manager I in Buffalo, New York
Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.
Full-time: 2550 Main Street, Buffalo, NY
SUMMARY OF POSITION FUNCTION:
Performs complex administrative tasks and provides administrative support to a department head and/or manager. May also train clerical support staff.
MAJOR DUTIES AND RESPONSIBILITIES:
Knowledge and demonstration of agency core values in day-to-day activities
Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment
Consistently maintain a neat, organized work environment
Assists with the Pulling Charts and preparing records to give to the Psychiatrist or NPP
Processes Intakes, scheduling, auditing of all progress notes, posting and filing
Schedule preparation to include authorization verification, copay/private fee amounts, client balances and the appropriate notification of senior staff when appropriate
Constant verifications of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews
Reconciliation and posting of all client payments
Processing of client records
Typing
Oversight of other Office Staff with day-to-day tasks
Constant direct communication with Director of Reimbursement & Support Services
Other Duties as assigned
Type business letters, memorandums, reports, charts, etc. on a personal computer
Composes and prepares routine correspondence for signature
Establishes and maintains confidential files and records
Proofreads and corrects grammatical, punctuation and spelling errors
Maintains calendar and schedules appointments; sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items
Attends departmental meetings; takes notes and prepares/distributes meeting minutes
Orients new personnel to agency’s policies and procedures
Answers telephone and direct calls to the appropriate person
Orders and maintains office supplies and equipment
Operates office machines and instructs others in the operation of same
SKILLS/COMPETENCIES:
Ability to generate standard business letters, forms, contracts, proposals, presentations, etc. Strong understanding of and ability to use internet search engines
Excellent interpersonal skills and communication skills both verbal and written
Meticulous documentation/recording skills and attention to detail; excellent time management and organizational skills
Ability to handle multiple tasks
Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc.
Ability to operate office equipment
EDUCATION REQUIREMENTS:
High School Diploma or equivalent
EXPERIENCE:
Three years work-related experience. Previous supervisory experience preferred
Must possess valid Driver’s license and ability to travel between locations if needed.
COMPENSATION: $20.08/hr - $25.60/hr