

Job Information
Robert Half Medical Receptionist in Buffalo, New York
Description
We are seeking a friendly and organized contract Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while maintaining efficient administrative operations. This role requires strong communication skills, attention to detail, and the ability to handle a fast-paced medical office environment.
Key Responsibilities:
Patient Interaction: Greet patients and visitors warmly, check them in for appointments, and assist with inquiries regarding services, schedules, or billing.
Scheduling: Manage appointment scheduling efficiently, including coordinating patient appointments, follow-ups, and rescheduling when necessary.
Phone Management: Answer and route phone calls professionally, take messages, and respond to patient inquiries promptly.
Records Management: Maintain patient records using electronic medical records (EMR) systems such as Epic and Cerner; ensure confidentiality and accuracy.
Billing Assistance: Assist with insurance verifications, collection of co-pays, and basic billing inquiries.
Office Administration: Manage office supplies, keep waiting areas presentable, and coordinate with medical staff to ensure smooth day-to-day office operations.
Requirements
Qualifications:
Experience: Previous experience as a medical receptionist or in a healthcare setting preferred.
Education: High school diploma or equivalent required; additional certifications in medical administration or billing are a plus.
Technical Skills: Proficiency in using electronic medical record (EMR) systems (Cerner, Epic) and standard office software (Microsoft Office Suite).
Communication Skills: Strong verbal and written communication skills with a customer-focused attitude.
Organizational Skills: Ability to multitask, prioritize responsibilities, and maintain attention to detail in a dynamic environment.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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