New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.

Interested in working with us? Check out this exciting opportunity at New Era Cap's Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site cafe, fitness center, and Flagship store.

Apply to join New Era's team!

The role of Product Operations Coordinator executes multiple development tasks as part of our product lifecycle systems and carries out day-to-day foundational product creation functions. This position takes all direction from the Product & Graphic Operations Managers. The Product & Graphic Operations team is responsible for building all graphic assets, product tech packs, and artwork approval files for the bulk of headwear initiatives, as well as executing all product reporting, calendar builds, and BOM deliverables for all go-to-market needs. This team is responsible for assorted systematic tasks within the go-to-market process that proactively increase efficiencies and have positive procedural impacts to product launch deliverables, production timelines, tech pack accuracy, etc.

Responsibilities

• Collaborates with Supply Chain, Design, Product Line Management and other supporting departments to ensure deliverables are met
• Meets or exceeds timelines associated with Time & Action calendars for multiple overlapping deadlines
• Proactively communicates with the project teams on deliverables to ensure timely and accurate completion
• Executes implementation of process improvements focused on data management and efficiencies
• Reviews data within SAP and PLM for accuracy. Ensure stated specifications are consistent with corresponding projects
• Supports Product Line Management and Product Operations teams with data entry deliverables in relationship to adopted product designs. Including but not limited to, creating styles, colorways, and material IDs
• Executes Product Line Management processes to ensure best in class product needs are fulfilled. Examples include Customer Relations questions, GXS Catalog maintenance, B2B launch, Pending Reports, Program Close processes, Product reporting, & Forecasting
• Understands and utilizes multiple New Era project tracking systems
• Keeps all sensitive matters confidential
• Other duties as assigned

Knowledge, Skills and Abilities

• Experience with SAP and PLM preferred
• Strong computer skills: Microsoft Word, Excel and PowerPoint and the ability to learn and utilize new systems
• Ability to manage multiple priorities, meet deadlines and efficiently prioritize workday to maximize productivity
• Demonstrate excellent organizational skills and attention to detail
• Strong verbal and written communication skills with the ability to communicate effectively and professionally
• Enthusiastic, pro-active, and positive person who adapts to change and with urgency and persistence
• Ability to establish relationships and interact with various levels within the organization
• The ability to be innovative and creative when handling difficult business challenges
• Understanding of licensed sports league, team and logo rules and guidelines preferred

Education and Experience

• Bachelor's degree in Product Development, Management, Planning or related field required. Additional experience will be considered in lieu of degree
• One (1) to Three (3) years of experience in a related field in a professional environment required
• Must be able to lift and carry up to 10 lbs

Travel Requirement

• The location for this position is 100% on-site in Buffalo, NY
• 0% to 5%; domestic and/or global

The salary range for this posted position is $50,500 - $56,500 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

Our casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth.

As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer!

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