Rutgers New Start Career Network

Rutgers Edward J. Bloustein School of Planning and Public Policy mobile logo
New Start Career Network mobile logo

Job Information

LaSante Health Center Lead Medical Assistant / Shift Manager in Brooklyn, New York

Job Title: Shift Manager (Medical Professional)

Job Summary: We are seeking a highly organized and experienced medical professional to join our team as a Shift Manager in a fast-paced doctor's office setting. The Shift Manager will play a crucial role in overseeing the daily operations, ensuring efficient patient flow, and coordinating the activities of medical assistants and other nursing staff. The successful candidate will have excellent leadership skills, a strong background in healthcare, and the ability to handle various responsibilities simultaneously. This full-time position offers a competitive salary, along with medical benefits, a life insurance policy, and vacation/holiday paid time off.

Responsibilities:

· Schedule and supervise a team of medical assistants and nursing staff, ensuring appropriate coverage during all shifts.

· Maintain an organized and efficient workflow within the office, optimizing patient flow and minimizing wait times.

· Coordinate and communicate effectively between medical staff, registration and call center staff, administrative staff, and patients, ensuring a smooth operation.

· Oversee the inventory of medical supplies, ordering and restocking as needed to ensure the availability of necessary equipment and materials.

· Troubleshoot issues that may arise, including technology-related problems and medical emergencies, taking appropriate action and seeking assistance when necessary.

· Train and mentor new medical assistants and nursing staff, ensuring compliance with policies, procedures, and regulatory guidelines.

· Assist in the implementation of office policies and procedures, ensuring compliance with relevant regulations and standards.

· Provide support to medical providers during patient examinations and procedures, as needed.

· Stay updated on industry trends and best practices, incorporating new knowledge into daily operations and staff training.

· Collaborate with the hiring team in the recruitment and selection of new medical assistants and nursing staff.

· Assist in conducting semi-annual staff reviews and skills assessments, providing constructive feedback and identifying areas for improvement.

· Facilitate staff development by organizing training sessions and continuing education opportunities.

Qualifications:

· Certification as a EMT/paramedic, medical assistant, LPN, or higher medical professional.

· Previous experience in a leadership or supervisory role, preferably within a medical setting, is required.

· Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.

· Strong interpersonal and communication skills, with the ability to collaborate and build positive relationships with staff, patients, and other stakeholders.

· Sound decision-making abilities and problem-solving skills, with a proactive approach to resolving issues.

· Proficiency in using technology, including Microsoft Suite (Word and Excel), for managing schedules, creating reports, and maintaining documentation.

· Knowledge of medical terminology, procedures, and patient care standards.

Please note: This job description is intended to provide a general overview of the responsibilities and qualifications required for this position. It is not exhaustive and may be subject to change based on the needs of the organization.

Additional Details:

Working Hours:

· The Shift Manager position has regular working hours from Monday to Friday, 8:30 AM to 5:00 PM, with occasional weekend and evenings as needed.

Compensation:

· The starting salary for the Shift Manager position is $50,000 per year, increases contingent on relevant experience and licensure.

DirectEmployers