Our Mission

At Prose, we don’t believe in “one-size-fits-most.” We create custom beauty that’s inclusive to all hair & skin types, needs, and preferences. Each of our beauty products are customized to a person’s needs based on the results from an online consultation. The individual data is processed through a proprietary algorithm and made-to-order in the Prose lab using natural active ingredients. Marrying emerging technologies with the best in beauty, Prose is truly creating something special.

This is the opportunity to join a fast-growing startup and an energetic team that works together to deliver creative solutions that are transforming the way people think about and shop for personalized beauty. We’re looking for talented problem solvers who lead with passion and who face any task with a positive mindset.

Position Summary

We are looking for a Director of Creative Operations to lead project and production operations of our in-house creative team and external creative vendors. This role will be responsible for owning project and production operations for a creative team that supports various marketing, brand, innovation, and product functions. This position reports to the VP of creative and will work closely with our designers, copywriters, freelancers, as well as other cross-functional teams on the operations, digital product, and marketing teams. This person will be the backbone of the creative team, not only liaising and collaborating with cross functional partners but keeping the creative team efficient, effective and working as a well oiled machine. This role requires a love of all things creative, the creative process and the desire to optimize processes to help produce best in class creative work

Key Responsibilities

• Own the systems and processes that facilitate creative project execution and cross-departmental collaboration— roadmapping a wide range of projects and campaigns, creating timelines and process, running internal and external reviews, and organizing hand-off

• Own briefing process and briefing templates across organization, optimizing for better efficiency

• Determine resource availability, intake of projects, and prioritization of projects via Asana

• Serve as the primary liaison between the Creative Team and internal and external teams to establish expectations, provide status updates, and field feedback

• Manage freelance and agency resources (budget, invoicing, contracts) to ensure proper coverage to support business needs.

• Partner closely with Innovation and Operations on physical packaging design, sampling, timelines, and approvals

• Own asset library via CMS and project management platform

• Plan photoshoots and content creation with the support of freelance producers—manage all internal timelines, budgets, product creation and delivery, and retouching

• Manage photography and video usage rights ensuring rights are negotiated and renewed as needed

• Partner with finance to manage the Creative Team’s yearly budget

• Directly manage Project and Production Coordinator

• Assess and manage risks, foresee and resolve bottlenecks, and proactively escalate potential issues with a focus on providing creative solutions.

• Build and maintain key relationships, sharing a commitment to driving communication and collaboration across teams

• Collaborate with other team leads to provide appropriate strategic thinking in all phases of business and project development

• Lead creative team morale - planning team events, scheduling lunches, etc

Qualifications

• 7+ years of professional experience as a project or program manager, account manager, producer, or similar role within a startup, creative agency, design studio, or in-house creative studio. Startup experience is strongly preferred.

• Experience on-set and with content shoots

• Experience managing budgets between $1-2M dollars, including invoicing and contracts

• Proven ability to set priorities, create timelines and meet deadlines in a fast-paced environment

• Proven ability to work well cross-functionally, influence stakeholders, and synthesize information and creative feedback from diverse stakeholders

• A strong desire to work and be around creative people and teams

• Exceptional communication and interpersonal skills

• Committed to Prose's mission and goals, and are excited to tackle every project, however big or small.

Perks & Benefits:

Prose fosters inclusivity, learning, and diversity within our teams and workplace. Just as we celebrate unique beauty, every team member is encouraged to show up as their full self. In addition to creating an environment where all individuals feel welcome, we offer benefits that include:

• A competitive and flexible PTO policy

• Competitive compensation package

• Company sponsored health care plan (medical, dental and vision plans)

• 401k + matching

• $125 monthly wellness allowance

• FSA and commuter benefits

• Snacks and vending machine available on site

  The anticipated base salary range for this role is $135,000 to $155,000 annually (+10% discretionary bonus). Actual compensation will be commensurate with experience, qualifications, knowledge, and skills. This role will be a hybrid position based out of our Williamsburg office and the expectation is that this person will be in the office 3 days per week.

  Prose Values

  Intentional Inclusivity

• We know the best ideas come from open minds and willingness to listen. While our products cater to the individual, an invitation into our process is always open to our community.

• We value our differences and diverse backgrounds by communicating openly, managing with transparency and striving to understand one another’s perspective. It’s a key ingredient to our innovation.

  Connected Collaboration

• Our strength as a group will outlast our efforts as individual contributors. With offices across countries, staying inventive and agile deepens our clear vision and consistent communication.

• We stay in a spirit of entrepreneurial collaboration: We do not have consensus at all times, but we trust one another to work toward our common goals. Our success is an expression and result of our progressive and gratifying teamwork.

  Driven, Together

• We value ownership and coaching that encourages employees to think constructively and creatively about the business. We view employees as leaders and individuals who are accountable, resourceful and responsible. Anyone and everyone is encouraged to lead.

• We recognize that in order to continue thinking one step ahead, we will need to try new things. We strive to provide an open environment that accepts this truth, making space for new ideas to emerge.

  Humanity Always

• We assume good intentions in every interaction, keeping ourselves accountable for the climate we create. We seek to understand our co-workers through this lens of conscious benevolence, authenticity and fellowship.

• We operate with the intention of preserving resources, creating an environment we can all live in – for our business and the world. Sustainable care is essential to our ethos as an organization. We take a mindful approach to how we think about our people (employees) and our planet.