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Job Information

ASM Global Assistant Director, Production in Brooklyn, New York

Position Title: Assistant Director, Production

Department: Facilities Presentation

Reports to: Director, Facilities Presentation

FLSA Status: Exempt / Full-Time Salary

Union Code: Non-Union

Minimum Pay Rate: $122,000

Maximum Pay Rate: $130,000

Join Our Team at Barclays Center!

Congratulations on taking the first step toward embarking on an exciting new adventure at Barclays Center! Our focus is YOU!

At Barclays Center, we're more than just a venue – we're a dynamic community driven by a shared passion for creating unforgettable live experiences. We're dedicated to nurturing our team members and empowering them to thrive in an environment where innovation, collaboration, and a love for sports entertainment intersect.

If you're someone who lives and breathes events, fueled by an unwavering passion for creating magic in every moment, then we want you to join us in shaping the future of live entertainment. Come be a part of our vibrant community, where every day offers the chance to inspire, innovate, and make memories that last a lifetime!

Our Company Values

We understand that it is important for you to know what our values are to determine if they align with yours. Our four company values, Care, Integrity, Accountability and Growth Mindset, are reflected in everything that we do here at Barclays Center. From the interview process to employee recognition, we make certain to incorporate the four values.

Key Attributes for Success

To excel in this role, candidates must possess a genuine passion for service, strong teamwork abilities, adaptability, effective communication skills, a guest-centric approach, problem-solving capabilities, and keen attention to detail. These attributes are essential for creating unforgettable experiences and maintaining a positive atmosphere for our guests. Joining our team promises not only a fulfilling experience but also an opportunity to make a meaningful difference in the lives of our guests and contribute to the success of Barclays Center.

Genuine Passion for Service:

  • Desires to exceed guest expectations and create unforgettable experiences.

  • Enjoys demonstrating enthusiasm and dedication in providing exceptional service.

  • Wants to make every interaction memorable and positive.

    Strong Teamwork Abilities:

  • Enjoys collaborating effectively with colleagues and partners.

  • Likes building and nurturing strong relationships within the team.

  • Values the importance of teamwork in achieving shared goals.

    Adaptability:

  • Enjoys handling unexpected challenges with flexibility and composure.

  • Wants to quickly adjust to changes in the environment to ensure guest satisfaction.

  • Thrives in dynamic and fast-paced work environments.

    Effective Communication Skills:

  • Desires to listen attentively and respond empathetically to guests and colleagues.

  • Enjoys conveying information clearly, confidently, and with warmth.

  • Wants to communicate with clarity and precision to ensure understanding.

    Guest-Centric Approach:

  • Values putting guests at the center of all actions and decisions.

  • Likes anticipating guest needs and consistently exceeding expectations.

  • Wants to create a welcoming and positive atmosphere for all guests.

    Proactive Problem-Solving:

  • Desires to identify and resolve issues creatively and efficiently.

  • Enjoys handling guest concerns with empathy and professionalism, turning challenges into opportunities.

  • Likes taking initiative to address potential problems before they escalate.

    Meticulous Attention to Detail:

  • Wants to pay close attention to details that contribute to guest satisfaction.

  • Enjoys ensuring every aspect of service delivery is meticulously executed to maintain high standards.

  • Desires to take pride in delivering flawless experiences through meticulous attention to detail.

    ESSENTIAL DUTIES & RESPONSIBILITIES: What You Will Do

  • Establish unrivaled authority over all control room systems and equipment, positioning the arena as a benchmark for operational excellence

  • Architect and enforce a cutting-edge event presentation strategy, leveraging deep expertise in production switchers, video replay systems, and real-time graphic rendering to dominate the live production landscape

  • Deploy expert-level mastery of control room ecosystems and signal flow dynamics to ensure seamless, high-stakes execution

  • Engineer an industry-defining stats presentation framework, integrating diverse, high-value data sources to captivate and inform audiences

  • Aggressively pursue an innovative fan engagement posture, pushing the boundaries of existing technologies and pioneering new strategic opportunities

  • Monitor and exploit emerging trends in live sports production, strategically integrating breakthrough opportunities to elevate the arena’s digital backbone

  • Optimize and accelerate the dissemination of Time of Day, Game in Progress, and advanced statistical data, ensuring precision and real-time impact

  • Streamline content loading and scripting workflows across video, LED, and IPTV playback systems for maximum efficiency and audience resonance

  • Forge strategic alliances with both key internal stakeholders and external partners to craft premium digital content

  • Command a top-tier production unit, driving flawless execution across 200+ events and playback of thousands of content pieces annually with relentless precision

  • Uphold uncompromisingly high-quality production standards, cementing the arena’s reputation as the industry leader in live sports production

  • Implement rigorous, proactive maintenance protocols to safeguard control room infrastructure, ensuring long-term reliability

  • Maintain a meticulously curated arsenal of standard operating procedures, system documentation, and signal flow schematics for operational clarity and scalability

  • Thrive in high-pressure, live environments, delivering rapid, decisive solutions with calculated confidence and unyielding positivity

    CANDIDATE PROFILE: Who You Are

  • Must be a team player, highly motivated, and have an eye for production best practices

  • Must be a self-starter, work well independently, and collaborate in a team environment

  • Must be able to manage full-time, part-time, and game night staff simultaneously

  • Must be an independent thinker that frequently challenges the status quo to improve process, procedure, and productivity

    KEY COMPETENCIES: Skills You Possess

  • Minimum 10 years’ experience producing live events in video control room or similarother broadcast environments

  • Advanced knowledge of standard graphical, video, audio, and other media types

  • Strong knowledge of various control room systems and equipment ranging from production switchers and video replay systems to character generators and live rendering environments

  • Strong knowledge of NBA, WNBA, and NCAA real-time data platforms, including TISSOT scoring & timing, Genius Sports stats, Stats Perform OOTs, and Daktronics Data Studio Basketball

  • Extensive experience with LED playback systems and equipment, including Daktronics Show Control, Venus Control Suite, and NovaStar LED processor

  • Strong knowledge of Adobe Creative Suite, particularly After Effects, Photoshop, and Illustrator

  • Strong knowledge of Microsoft Office Suite with a particular expertise in Excel

  • Bachelor’s degree or equivalent combination of experience and post-secondary degree

  • Previous experience in sports game entertainment production strongly desired

  • Impeccable spelling and grammatical skills

    ASM Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM Global may require an employee to perform duties outside his/her normal description.

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