Location: JSB Office, Bronx, New York Work Type: Full Time Salary: $65,000 - $70,000 Experience: 4 years minimum in team management, scheduling, hiring, and client relations.

Expected duties may include but are not limited to:

• Build professional relationships with assigned security officers;

• Schedule security officers and maintain stable work schedules (75-100 team members);

• Handle call-outs of security officers 24/7;

• Coordinate with Human Resources to meet with security officers who are performing well for recognition;

• Coordinate with Human Resources to coach security officers with poor performance;

• Coordinate site coverage for special requests from clients and staff;

• Work closely with Talent Management (HR) to recruit security officers that are the best fit for JSB culture and expectations;

• Work with Field Supervisors to ensure sites are operating accordingly;

• Prepare reports and recommendations for weekly staff meetings;

• Ensure all security team members are properly trained before working in any position;

• Train security officers;

• Perform regular evaluation of all team members;

• Perform site visits on a regular frequent basis;

• Review site visit reports and respond appropriately;

• Ensures a high level of client satisfaction through proactive site visits, schedules, and immediate follow-up to client concerns;

• Maintain current and working knowledge of site contract requirements;

• Escalate important incidents and other reports to JSB management and necessary client reps;

• Review time and attendance for security officers;

• Report to management of any staffing problems that may arise as client requirements change;

• Ongoing review of training material with subordinates to ensure compliance with all JSB policies and procedures;

• Respond to callouts and open posts, adjust schedules;

• Coordinate with field management and client's management team;

• other duties as needed.

Requirements:

• 4 years minimum in team management, scheduling, hiring, and client relations.

• Strong and Consistent Work Ethic

• Detail orientated

• Able to meet deadlines

• Excellent computer skills

• Solid understanding of scheduling

• A high degree of accuracy and attention to detail

• Professional Demeanor and Appearance

• Strong verbal and written communication skills

• Command of the English language and ability to be clearly understood in English

• High School Diploma or G.E.D. required

• Authorized to legally work in the United States

• Pass a drug test with negative results

• Pass an extensive background check, including criminal history, personal references, and employment and education verification, as well as Department of Motor Vehicle and credit checks, if applicable

• If prior military, must be able to provide a DD214 discharge document with discharge status indicated, upon job offer

Benefits:

• 401K

• Healthcare

• Paid Vacation

• Sick Time

• TransitChek