Duties & Responsibilities

· Performing diagnostics and preventative maintenance on mobile video systems

and equipment

· Diagnose errors or technical problems and determine proper solutions.

· Testing, configuration, and troubleshooting

· Replacement of failed equipment

· Installation of mobile DVR systems and associated cameras on vehicles

· Produce timely and detailed service reports utilizing electronic workorders and

obtaining customer sign-off.

· Follow all Gatekeeper Systems USA Inc. policies, procedures, and protocols.

Skills & Qualifications

· Certification or a Diploma in electronics, networking, or a computer-related field

· Experience supporting and installing 12V video recording systems (DVR's and

cameras)

· Experience in low voltage 12V DC vehicle systems.

· Experience with IP cameras and DVR's that support IP cameras.

· A support role in customer service with products, systems, or networking

equipment

· Superb customer service, communication, and self-management skills

· Must be a self-starter and able to work with minimal supervision.

· Must have a valid driver's license and a clean driving record.

· Must be at least 21 years of age and have three years of driving experience to be

covered under the company's vehicle insurance policy.

· Must be mechanically minded and capable of performing installation activities

for products in vehicles and Wi-Fi equipment on customer sites.

· High-level ability to test, troubleshoot, service and repair equipment.

· Familiarity with mobile tools and applications

· Excellent problem-solving, interpersonal, and written communication skills

· Hands on and able to "roll up your sleeves" and "get dirty."

· Eligible to work in the US.

Criminal Background Check

DAY (8AM-4:30PM) NIGHT (7PM-3:30AM)