Leadership and Program Management: Models' strong leadership through internal communication working with their peers by sharing information and resources as well as working together to effectively problem solve. Oversees program scope of service, design, scheduling, and ongoing program development. Monitors program census and patient day targets Tracks and evaluates service delivery and outcomes (IPMES) Works with the VP to ensure the quality/effectiveness of the intake flow (from inquiries to assessments to treatment admission); influences marketing decisions (internal and external) Responsible for physical plant oversight and management of Company resources Oversees community management and monitors the productivity of service delivery at the counselor level. Ensures ongoing and accurate input of electronic data. Represent the Company on a county basis through relationships with referent agencies, schools, and courts. Compliance and Quality Assurance: Monitors quality of care through reviews of service delivery and treatment outcomes Monitors and oversees quality assurance and compliance with OASAS and Company requirements. Monitors and oversee scheduling of program meetings specific to, UR, Case Conference, Internal Audit, Etc. Ensures accountability for ongoing monthly reporting. Participates in leadership meetings, QA/QI committees/ audits to ensure effective problem solving. Monitors staff and client satisfaction surveys Sets and monitors services specific targets and outcomes. Staff Management and Effectiveness: Provides effective and efficient scheduling of staff to effectively operate the program. Responsible for Caseload Assignment to maximize treatment outcomes. Performance Evaluation and Professional Development Manages personnel by interviewing, hiring, evaluating, supervising, and developing the most qualified individuals to work as direct service professionals.
Ensures timecards, payroll and personnel procedures are followed.
Other tasks assigned as needed by the supervisor

Qualifications

Advanced degree, LMSW, LCSW, LMHC or higher preferred, with at least 3-5 years of strong program management and supervisory experience working in an OASAS funded facility. Unwavering commitment to quality programs and data-driven program evaluation Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, set and achieve strategic objectives, and manage a budget. Strong networking and public relations skill with the ability to engage a wide range of stakeholders, populations, and cultures. Action-oriented, entrepreneurial, adaptable, and innovative approach to program planning Ability to work effectively in collaboration with diverse groups of people.

Position Status

This is a full-time exempt position. Exempt employees are defined as employees who, based on duties performed and manner of compensation, shall be exempt from the Fair Labor Standards Act (FLSA) minimum wage and overtime provisions. Exempt employees are salaried and expected to work any hours above and beyond their regular schedule necessary to ensure completion of all tasks in a timely manner. Days and hours of work are generally Monday through Friday. This position regularly requires long hours and occasional weekend work as job duties demand. Hours are Mon-Fri 9-5, with 1 late night shift 1-9pm and possibly a weekend shift as needed.

Outreach is an equal opportunity employer. The agency does not discriminate on the basis of race, color, gender, socio-economic status, marital status, national or ethnic origin, age, religion or creed, disability, or political or sexual orientation. Diversity is celebrated as a strength at Outreach.