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TierPoint LLC Site Ops Support Technician / Smart Hands & Facilities Support in Breinigsville, Pennsylvania

Description Seeking a Smart Hands Support / Facilities operator in our Breiningville, PA location for a night shift position. The ideal candidate will be responsible for monitoring and hands on troubleshooting of system and network environments, supporting customer trouble requests and installing fiber & copper cross connects.

Duties will include:  • Circuit troubleshooting • Logs and tracks calls using internal ticketing systems, maintains history records and related documentation. • Ability to work individually and as a member of a team.  • Good oral and written communication skills  • Must be self-sufficient and able to work in fast-paced dynamic environment.  • Physicals walkthroughs of building hourly • Tape Changes • Installing Fiber and Copper cross connects • Basic Facility Maintenance duties

Requirements for Consideration • HS degree or equivalent • 1-3 years professional experience. • Proficiency in Microsoft Office Applications • Ability to climb and work from ladders

Application To be considered, all applications should be submitted by e-mail with:

• Resume

Hours of work:  • Night Shift 6:00pm till 6:30am

Employment Requirements:  • Must pass a pre-employment reference and background screen.  • Must pass drug test. • May be asked to work some shift work for shift coverage

Benefits:  • Core Health Benefits Program: A competitive offering that includes health, dental and vision plans • Retirement Savings Plans: New employees are eligible to participate in the 401(k) plan (with company  matching) soon after 3 months following hire date • Paid Time Off: Generous and flexible paid time off policy (personal, sick, vacation) • Flexible Spending Accounts: Pre-tax savings for certain eligible medical/dependent expenses. • Disability Insurance: Both long-term and short-term plans are available

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