Job Summary: The Biller & Collector is responsible for the planning, organizing, and executing the day-to-day operations of the claims processing, cash collections and payment functions for insurance companies. The Biller & Collector will establish effective claims management processes and controls to ensure the accuracy and timeliness of claim submissions, collections effort and payment distribution in compliance with contractual, state and federal regulations.

Responsibilities and Duties:

• Supports the day-to-day operational activities of the business office.
• Prepares and submits claims to insurance companies and follows up on unpaid claims to ensure timely reimbursement.
• Investigates and resolves discrepancies in billings and collections.
• Communicates with insurance companies to resolve claim rejections and denials.
• Creates and distributes invoices to clients.
• Contacts clients regarding overdue balances and arranges payment.
• Responds to client and insurance company inquiries regarding bills.
• Utilizes accounting software and systems to manage invoices and payments.
• Records, verifies, and posts payments in accordance with organization policies.
• Maintains and reconciles accounts receivable ledger to ensure accurate and timely receipt of payments.
• Maintains accurate records of all billing and collections activities.
• Maintains strict confidentiality and adheres to all HIPAA guidelines.
• Performs other related duties as assigned.