Education - It's in Our DNA

At Barnes & Noble Education (“BNED”) we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education.

As part of this commitment, we are seeking a Receptionist to play a key role in creating a welcoming and efficient workplace environment. The Receptionist will be the first point of contact for employees, visitors, and vendors, ensuring a professional and friendly experience. This role is responsible for managing front desk operations, assisting with facilities-related tasks, supporting mailroom functions, and providing administrative support to the Human Resources department. The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

How You'll Make an Impact

• Greet and assist visitors, ensuring they are properly signed in and directed to the appropriate contact.

• Maintain the visitor log and issue visitor badges in compliance with company security policies.

• Answer and direct incoming phone calls promptly and professionally.

• Handle incoming inquiries and provide information or redirect as necessary.

• Ensure the reception area is tidy, professional, and stocked with necessary materials.

• Assist with conference room and training room setups, including scheduling and basic room arrangements.

• Maintain an inventory of office and breakroom supplies related to mailroom and facility functions.

• Maintain and organize the HR storage closet, ensuring it remains clean and orderly (requires lifting boxes and moving items as needed).

• Coordinate with Facilities/Building Management for maintenance requests and office-related issues.

• Support the Mailroom Representative with day-to-day mailroom operations, including sorting and delivering mail to appropriate departments.

• Serve as a backup to the Mailroom Representative as needed.

• Operate the mailroom vehicle for delivery and pickup of USPS, FedEx, UPS, and other courier services.

• Track incoming and outgoing packages, ensuring proper documentation and delivery.

• Assist with HR administrative tasks such as filing, invoice coding, and preparing reports.

• Support HR projects and initiatives as assigned by the manager.

• Handle confidential employee records and maintain organized documentation.

• Provide general administrative support to the HR team, including scheduling, data entry, and special projects.

What You'll Need to Succeed

• 1-3 years of receptionist, administrative, or office experience preferred.

• Strong verbal and written communication skills.

• Professional demeanor with a customer-service-oriented mindset.

• Ability to handle confidential information with discretion.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (multi-line phone systems, printers, etc.).

• Ability to multitask and prioritize in a fast-paced environment.

• Valid driver’s license required

Physical Demands

• Primarily an office environment with periods of standing, stooping, walking, and crouching.

• Occasional lifting (up to 30 lbs) related to mailroom and facilities support.

• Must be able to operate a vehicle for mail delivery duties as needed.

Nice to Have:

• Basic knowledge of American Sign Language (ASL) to assist with communication needs.

Note: This is an onsite role requiring in-office attendance five (5) days per week.

How We Elevate Our Employees

We believe your success is our success, so our benefits package is designed specifically to support you in every aspect of your life. At BNED, we offer a variety of programs and resources to support the physical, mental, and financial well-being of our employees by offering a competitive total rewards package for full-time employees, which includes medical, dental, and vision plans, 401k, life insurance, commuter benefits, paid time off with paid holidays, and a broad range of other benefits.

The hiring range for this position is $22.00 to $24.00 / hour.

Our Commitment to Diversity, Equity, & Inclusion

At Barnes & Noble Education we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.

Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. In the spirit of inclusivity, qualified applicants will receive consideration for employment without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, protected veteran status, race, religion or sexual orientation.

#INDBNED

Job Locations US-NJ-BASKING RIDGE

ID 2025-17170

Category Administration & Support

Position Type Regular FT