RESIDENT ASSISTANT - OVERNIGHT

Program : Homeless Services

Type: Full-time / Non-Exempt

Pay Range: $18.91 – $23.58 (hourly)

Location: Marillac Family Shelter / Albany, NY

Job Ref. # : 510

Our Mission:

St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

Our Vision:

St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.

About Us:

St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. Our DEIB initiatives are designed to foster an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.

If you would like to learn more about us, please visit our website at: www.st-cath.org

Position Overview:

The Overnight Resident Assistant (RA) assists families in service plan implementation by obtaining and providing feedback regarding their progress toward service plan goals. The RA performs overnight tasks necessary for maintaining the physical appearance and overall cleanliness of the property and buildings. Responsible to provide continued respect, support, and care, and a family atmosphere for clients of the facility and fellow staff members. Strives to ensure a safe, secure, healthy, clean and positive environment for client families as they make their transition from homelessness through after-care.

THIS IS A FULL-TIME POSITION, AND INCLUDES WEEKENDS

Position Requirements & Specifications:

• High School diploma or GED required; College preferred.

• Must have a Clean and Valid New York State Driver’s License; be actively licensed for at least one year, and have the ability to meet criteria as outlined in the Policy for Agency Drivers.

• Proficient computer skills: Microsoft Office Suite; Google Business Workspace Suite; and use secure Internet practices.

• Ability to transport clients to appointments as needed.

• Experience or Formal Crisis Intervention Training, with the ability to respond effectively and therapeutically in crisis situations is a plus.

• Previous experience working in a human services agency is helpful

• Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.

• A compassionate, warm and caring mindset; Capable of exhibiting empathy for those in crisis.

• Capacity and openness to work with populations from culturally diverse and economically disadvantaged backgrounds, including but not limited to a broad range of people with various developmental and functional levels.

• A professional record of integrity, proven reliability and dependability; Qualities of positivity, flexibility and adaptability.

• Capable of exercising ethical, independent judgment and discretion while handling sensitive data with strict confidentiality.

• Ability to pass background checks, including fingerprinting, required.

  Essential Duties & Responsibilities include:

• Perform general custodial, cleaning and care of floors, windows, walls and other areas as assigned, including seasonal yard work (courtyard clean up), including snow removal, and shoveling the front of the facility and courtyard; and other duties as assigned by the supervisor.

• Establish and maintain professional working relationships with residents, keeping appropriate personal boundaries; establish and maintain professional working relationships with staff members, in accordance with all agency procedures, policies, and practices.

• Ensure a safe, secure, healthy, and clean environment by making rounds of the property, both interior and exterior, and reporting situations which need attention; provide follow-up as needed.

• Document interactions with families using critical incident reports, intake information forms, progress note section of case files, log, etc.

• Respect the rights of others and protect all confidential information.

• Intervene in crisis situations and assist with conflict resolution by providing mediation and facilitating communication, as needed.

• Participate in professional development programming, on a regular basis, at request of supervisor.

• Participate in Monthly Staff Meetings.

• Clearly communicate concerns and suggestions to supervisor.

• Maintain CPR/First Aid Certification.

• Actively contribute to the maintenance of a “client supportive” and respectful community.

• Manage reception desk and telephone as overnight reception is needed.

• Additional position-related duties and responsibilities as assigned by the supervisor/ director.

  What We Offer*:

• Competitive Pay with an Excellent Benefits Package

• Health Insurance options*: Medical, Dental and Vision

• $600 Well-being Reimbursement Benefit*

• Generous Combined Leave Time (CLT) and Paid Holidays*!

• $500 Employee Referral Bonus*

• We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program*

• Pension Plan with Generous Agency Contribution*

• 403b Retirement Savings Plan*

• Life Insurance* – Automatic Benefit at no cost to employee

• Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate

• Tuition Reimbursement* & Travel/ Mileage Reimbursement*

• Professional Development & Career Growth Opportunities

• The Comfort of a Business Casual Environment

• Our Commitment to Diversity, Equity, Inclusion & Belonging.

  *To qualify, certain conditions may apply

EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Background Checks : We are required to run a thorough and complete background check on All Candidates being considered for any position within our agency. Whether you are going to be a Permanent Employee, work with us through a staffing agency as a Temp, completing an Internship or perhaps you will be Volunteering with us. The background check includes Criminal Background Check (CBC) fingerprinting for the NYS Justice Center (NYS/JC). All candidates must successfully clear the background check process, following NYS/DOJ requirements. We pay for all our background checks!