Department/Unit:

Registration

Work Shift:

Day (United States of America)

The Access Service Manager position is responsible for direct oversight of registration and/or patient throughput. Understanding of an accurate and expeditious registration encounter is critical including the regulatory requirements driving expectation. The manager must have strong system skill to troubleshoot issues; recommend workflow efficiency using technology. Manager must be able to lead, inspire and coach a high functioning team to ensure strong revenue cycle principles are being followed are Patient Access is compliant.

Salary Range $60,308.00 - $96,492.00

Job Descriptions

• Understanding of revenue cycle best practice principles – Inpatient and Outpatient services

• Ability to analyze; trend and track revenue cycle issues impeding ability to bill a clean claim; receive no denial

• Excellent proficiency in spreadsheet/EXCEL

• Strong customer focus with eye on the optimal patient experience.

• Knowledge Information Technology integration concepts; identification of system issues

• Working knowledge of healthcare systems integration

• Understanding of ICD-10; diagnosis and procedural; CPT coding

• Policy and Procedure development; Training Resource development of the adult learner

• Ability to ‘think on feet’ for solution to operational issues impacting patient flow

• Organized; methodical and strong time management skill

• Demonstrated success of managing a high-functioning team

• Understanding of Federal, State, EMTALA, Joint Commission, Medicare and Medicaid regulations

• Excellent verbal and written skills with strong presentation skill

Qualifications

• 3 – 5 years Hospital Billing and Registration experience

• Strong knowledge of Billing and Registration regulatory requirements

• Supervisory experience; Demonstrated Leadership success

• CHAM (or acquire within one year of hire)

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.