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Job Information
WindStream Communications Elite Direct Sales Specialist-Kinetic in Albany, New York
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.
As part of the Kinetic family, you’ll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.
Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every day.
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About the Role:
As an Elite Direct Consumer Sales Specialist, you will sell Kinetic products and services to customers within a specified territory with the support of a Sales Manager. As an Elite Direct Sales Specialist for Kinetic, you are an essential part of a high performing residential sales team. In this role you will travel within a designated territory to engage potential customers, build rapport, and sell Kinetic internet, phone, digital TV, and security services to residential customers.
This role requires a proactive and energetic individual with excellent communication and persuasion skills, as well as the ability to adapt to diverse customer needs and preferences.
This job will require 75 - 100% travel which demands schedule flexibility. Company will cover cost of travel, meals and rental cars while traveling with the direction of the Manager. In this position you will go door-to-door (home-to-home) to speak with potential customers, complete orders, ensure service activation, set up accurate billing and then follow-up to ensure customer satisfaction. As an Elite Sales Specialist you are expected to meet product and service sales quota is met each month.
What You’ll Do:
Conduct face-to-face sales presentations at residential properties to engage homeowners in conversation and showcase the features and benefits of our products and services.
Build rapport with potential customers, understand their needs, address concerns, and establish a strong customer relationship, ensuring customer satisfaction throughout the sales process.
Acquire in-depth knowledge of our products and services to confidently address customer inquiries and effectively communicate the value proposition.
Meet or exceed monthly and quarterly sales targets set by the company to contribute to the overall growth and success of the sales team.
Collaborate with other sales team members to share best practices, exchange ideas, and collectively work towards achieving sales goals.
Travel extensively to assigned regions and territories, staying overnight as needed to reach prospective customers in various locations.
Comply with all company policies, sales guidelines, and ethical practices while conducting sales activities.
Do you Have?
A valid driver's license.
Live in the Houston area.
Strong verbal communication skills with the ability to engage effectively with different types of customers and personalities.
Ability to work independently and manage time efficiently while maintaining a high level of enthusiasm and energy.
A positive and outgoing demeanor with the confidence to approach potential customers and handle rejection professionally.
Comfortable with frequent travel to different residential neighborhoods as part of the job.
Even Better:
Proven track record of meeting or exceeding sales targets in any sales-related capacity.
Prior experience in direct sales, preferably door-to-door sales, is desirable but not mandatory. Training will be provided for the right candidate.
Demonstrates honesty, ethics, and respect for customers and fellow team members.
Willingness to adapt to changing schedules, locations, and sales strategies based on market conditions and company priorities.
Bi-lingual, a plus
High School diploma or equivalent and 5+ years’ experience. College hours or a college degree may be substituted for some experience as deemed appropriate. This is a safety sensitive position.
$3000 sign on bonus to be paid in 2 parts - $1000 after 6 months of employment and in good standing; $2000 after 12 months of employment and in good standing. To be eligible for sign on bonus your start date must be March 10, 2025 or later.
Physical Tasks- Standing Continuously: 67-100% |Walking Frequently: 34-66% | Sitting: Occasionally: 0-33% | Driving: Car: Frequently: 34 – 66%
Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing-Pulling: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Continuously: 67-100%, >15-30 lbs: Occasionally: 0-33%, >30+lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Frequently: 34-66% | Fine Manipulating: Occasionally: 0-33%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Frequently: 34-66%
| Far Vision: Occasionally: 0-33% |Peripheral Vision: Occasionally: 0-33% | Color Discrimination: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment: Computer, Printer, Telephone, Cellular Phone
Type of Driver’s License Required: Driver’s License
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Our Benefits:
Medical, Dental, Vision Insurance Plans
401K Plan
Health & Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational Assistance Plan
Identity Theft, Legal, Auto & Home and Pet Insurance
https://windstreambenefits.com
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.
Job Details
Job Family Sales
Job Function Consumer Sales Channel
Pay Type Salary
Travel Required Yes
Travel Percentage 75