Duties DescriptionThe Public Information Office (PIO) at the Department of Civil Service is responsible for maintaining a broad-based communications program to ensure that all interested constituent groups are aware of Department programs and services. The Director of Public Information serves as the spokesperson for the Department and communicates proactively through media interaction and the dissemination of announcements to the general public. In addition, the Office administers the agency's public website, social media channels and responds to general inquiries from job seekers, State employees, and other constituents. This position will play a key role in helping to communicate broadly about the many initiatives and programs the Department offers.Reporting to the Public Information Specialist 2 (Digital Content) G-23, the Administrative Specialist 1 Trainee will be responsible for providing administrative support for the PIO. Specific duties include, but are not limited to:• Oversee administration of the StateJobs website through the provisioning of accounts.• Responding to requests from both HR professionals and jobseekers related to the StateJobs website.• Draft and maintain the Department’s approved responses to frequently asked questions received by customers.• Along with the Public Information Specialist 2 (Digital Content), liaison with the Department’s Digital Team and IT personnel to prioritize and manage upgrades and troubleshooting with the StateJobs website.• Manage the Department’s Publications and Forms inventory, as well as coordinate timely updates to the forms and facilitate printing of forms as necessary.• Assisting with project management of division projects and key agency projects.• Assisting with internal communication strategies in support of agency initiatives and strategic priorities.• Working closely with program areas to identify content for Department’s internal communication site.• Assisting with maintenance of the Department’s internal communication site.• Collecting data and assisting in completing weekly status and monthly summary reports for the Director of Public Information.• Assisting with phone calls and e-mail responses to the Public Information Office, including timely, intake for media calls requiring immediate escalation to the Director of Public• Disseminate approved messaging to exam candidates or subscribers to the Department’s mailing lists.Minimum QualificationsNY HELPSThis title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):Administrative Specialist Trainee 1: A bachelor's or higher degree.Administrative Specialist Trainee 2: A bachelor's degree and one year of professional experience providing administrative and staff support to executives, program managers and staff, boards, or commissions by overseeing budget, human resources, and business services activities for an organization or program.Administrative Specialist 1: A bachelor's degree* and two years of professional experience providing administrative and staff support to executives, program managers and staff, boards, or commissions by overseeing budget, human resources, and business services activities for an organization or program.REASSIGNMENT QUALIFICATIONS:Current Department of Civil Service employees with one year of permanent, contingent permanent, or 55 B/C service as an Administrative Specialist 1/Trainee 1/Trainee 2, if less than one year, you must be currently reachable on the Administrative Specialist 1 eligible list for the Albany location if one exists.COMPETITIVE QUALIFICATIONS:You must be reachable on the current eligible list or eligible for transfer.70.1 TRANSFER QUALIFICATIONS:One year of permanent, contingent permanent, or 55 B/C service in a title eligible for transfer and determined to be similar by Civil Service.52.6 TRANSFER QUALIFICATIONS:One year of permanent, contingent permanent, or 55 B/C service in a title eligible for transfer and determined to be similar by Civil Service.70.4 TRANSFER QUALIFICATIONS:Current New York State employees with one year or more of permanent, contingent permanent or 55 B/C service in a position allocated to a Grade 12 or higher and who has passed the Public Administration Traineeship Transition (PATT) exam or the Professional Career Opportunities (PCO) exam and has a bachelor’s degree* may be eligible for appointment.Note: 70.4 candidates must NOT have failed the most recent PATT or PCO exam.For transfers, a list of approved titles is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.SUBSEQUENT 55B/C QUALIFICATIONS:A subsequent 55 B/C appointment may be considered if you have one year of permanent, contingent-permanent, or 55 B/C service in an eligible position allocated to Grade 12. To be considered, you must provide a copy of your letter of eligibility with your response.55 B/C QUALIFICATIONS:Current permanent non-competitive state employees certified eligible for the 55 B/C program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered. To be considered, you must provide a copy of your letter of eligibility with your response.You must meet the open competitive qualifications from the most recent examination announcement. The open competitive minimum qualifications are: You must have a bachelor's degree* or higher.It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.*Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list of acceptable companies who provide this service. This information can also be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.PREFERRED QUALIFICATIONS:• Previous knowledge of the civil service hiring process is preferred.• Professionalism on the phone and in written communication is essential.• Working knowledge of Microsoft products and Adobe Suite, especially Dreamweaver, is strongly preferred.Additional Comments#TeamCivilService is growing and is looking for motivated, forward-thinking employees to join our team to build a dynamic workforce. The Department of Civil Service is undertaking several initiatives to transform the way the agency delivers services to our partner agencies and to the public, and we are excited to be adding new members to the team. In addition to joining a growing team and agency, employees will also receive a comprehensive benefits package.The Department of Civil Service is the central personnel agency for the Executive Branch of New York State government, serving approximately 150,000 employees. Our mission is to build tomorrow's workforce today by promoting a diverse, inclusive, and talented workforce. We lead and deliver world-class workforce management strategies by providing innovative solutions based on merit, fitness, and equality of opportunity.Among its duties, the Department:• Partners with State agencies to offer workforce recruitment and placement services, including developing minimum qualifications, classifying positions, developing civil service examinations, and administering performance assessment tests.• Administers the New York State Health Insurance Program (https://www.cs.ny.gov/nyship/), one of the largest public employer health insurance programs in the nation, serving more than 1.2 million lives.• Assists municipal agencies with civil service administration of more than 360,000 local government employees.• Oversees the Governor's Program to Hire Individuals and Veterans with Disabilities (https://www.cs.ny.gov/rp55/) to place individuals with disabilities in State jobs and the New New York Leaders Initiative Student Intern Program. (https://nysinternships.cs.ny.gov/nnyl/)NOTE ON TELECOMMUTING: DCS employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with DCS Telecommuting Program Guidelines.The Department of Civil Service is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to YourFutureBeginsHere@cs.ny.govSome positions may require additional credentials or a background check to verify your identity.

Minimum Salary: 52198 Maximum Salary: 82656 Salary Unit: Yearly